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Harringay, Haringey - So Good they Spelt it Twice!

3 hours FREE PARKING can cost you £45 in Tottenham Hale retail park - last time I go there!

Thinking of shopping in Tottenham Hale retail park?

                                     Thinking you have safe free parking?

                                                                                      THINK AGAIN !!!!

The so called FREE PARKING may cost you £45 for 3 hours!!!! Yes you read it right.

Apparently things has changed, What was FREE is now limited, you are photographed on your way in and out with a time signature. If you exceed the free time limit, which is UNKNOWN (not mentioned anywhere I can see, including the retail park own website) then you will get A PCN to the tune of £45.

So 3 hours of FREE PARKING can turn out to be very expensive indeed! 

Great regeneration strategy for tottenham - this was the last time I go shopping there! 

You have been warned...

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Was it a Council PCN or a private company?

In Morrisons car park in Wood Green I know someone who got a ticket for overstaying. Advice was that it is unenforceable in law as no loss was occurred to justify it.(private company)

IIRC there are signs around the car park that you are limited to three hours - I checked recently as someone wanted to come to visit without a local pass. You're photographed in and out, so if you were there for less than three hours I dont know what happened.  Ask to see the copies of the photos.  I'm passing through later so I'll check and post pics.

It used to be unlimited and got used for Spurs visitors. Maybe it's different on match days? How long is a football match, is it more than 3 hours, I've no idea.

The home page of their website  clearly does say there is "three hours free parking for customers".  I'd suggest you follow Alex's advice and contact them to explain that you were parking to use their stores and inadvertently went over time.  Here's the Management Office link.

Plainly there are several stores where - cumulatively - you might exceed the time limit. Especially if you were making major purchases or carrying a lot of stuff.  Or stopped for a cup of coffee.

On the other hand, I'm sure you can understand why they aren't keen to have their carpark used by non-customers!

Many thanks to all of you for suggesting solutions... Will definitely follow through.

It must be a newish thing, never knew there was a limit of 3 hr of parking in this retail park we have been using it for years...

It is a private PCN and we were some 15 minutes over the 3 hours we were indeed shopping there the whole time, with plenty of proof to send on. We tend to spend well over 3 hours every time we go there... and we only do shopping in the retail park nothing else not even stop for coffee... I take your word re signage, we totally missed it and were shocked to get the PCN this morning.

Thanks again to everyone for your replies...

P.S. Did anyone successfully contest it with shopping receipts?

If it's a private PCN, the chances are you will not have to pay it. I got several tickets last year in the Camden Morrisons when I was doing some shoots in Stables Market. A client told me that I would be sent a penalty notice and chased for it, but that ultimately it would not be enforced. I steeled my middle class self against the instinct to comply with the law and braved out two tickets. My client was right. Ultimately, there was no enforcement action.

A combination of middle class indoctrination and a fear that they just might enforce next time leaves me avoiding these types of tickets though. I've been shooting in Stables again this summer and have clocked up at least one more ticket. I'm riding uncomfortably through the penalty notices and chasers at the moment. I'll let you know what happens.

When I got my first ticket last year, I did quite a lot of research on the internet. You'll find lots out there. To start with, try "Morrisons parking ticket" or "private parking ticket" as your search parameters.

Hugh, one company suggests it's inadvisable to ignore a parking ticket on private land as the owners may use the small claims court to pursue their charge.  However, this company offers - for a fee - to contest such charges on behalf of motorists. So they have an interest . . .

It also seems to me there are basic issues of clarity and certainty, Where can you park?  For how much?  And for how long?  Which should apply wherever you park. And this is as much in the interests of the companies which own and manage the retail park as its customers.

When you contact them. GN8, would you please ask about the the aim of the time limit. For example, is it to encourage turnover? Or simply to prevent an "honour" system being abused - such as people parking there for many hours to avoid the nearby Council parking zones?  To visit someone in a so-called "car free" block of flats? Or even as a park-'n'-ride to get a bus or tube?

Here's the sign. There are a dozen of them all over the place. I think they may be quite new, or maybe I just blank them out, not noticed how many there are before.

I was going to say you should drive out and in again at the end of three hours, but this is covered - 'no return in one hour'. 

You can park on side streets on (not very many) meters, if just to finish off a visit. 

Thanks for that, Pam. (Although it's not possible to read the small print.)

Google Street View photos taken inside the carpark in August 2011 did show the 3 hour maximum. But the new notices seem larger. The Parkopedia website previously listed Tottenham Hale Retail Park as giving free parking.  Now amended to: "This parking space listing is no longer active"

Some people use this Retail Park for substantial purchases which they won't want to hurry. It's possible to compare brands/prices in different stores, which takes time. There can also be delays if you're ordering stuff which isn't in stock at the branch.  And don't they want people to stop for refreshment as well?

Thanks once again to everyone for your good advice.

The bottom line is we were unaware of any time limit, or else we would have complied...

Just goes to show that the signs which they clearly have are NOT very effective - we did not see them.

Being so close to Tottenham hale station and the new so called 'car free' blocks of flats it must have been abused at one time or another.

Does Tottenham Hale has a CPZ? 

Interesting about the Car free development... I remember that the first time I researched CPZ policies, I found a TFL document discussing the NEED to carpet London with CPZ - as it was considered THE ONLY EFFECTIVE WAY TO ENFORCE CAR FREE DEVELOPMENT. And here we are...

I've been thinking about this.

A favour please. When you speak to the Tottenham Hale Retail Park management can you try to get a name and contact details for the person able to review and change this policy - and post it here.

This could be useful for individuals who want to make a case to have their PCN waived. But more than that, I'm wondering whether they may not have the best balance  between: (1) discouraging freeloaders and (b) encouraging their spending customers.

You've got me worried now. Nowhere can I see any rules governing motorcycle parking there. There is a small M/C bay next to Argos (marked but not signposted) but are bikes subject to the three hour rule as well? 

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