Practical arrangements for the new garden waste contract - Harringay online2024-03-29T12:00:13Zhttps://harringayonline.com/forum/topics/practical-arrangements-for-the-new-garden-waste-contract?commentId=844301%3AComment%3A1030009&x=1&feed=yes&xn_auth=noI got a similar response to M…tag:harringayonline.com,2017-10-29:844301:Comment:10300092017-10-29T15:19:23.935ZAlison Phttps://harringayonline.com/profile/Alison
<p>I got a similar response to Michael, plus the following:</p>
<p>"The phrase backlog is unintentional and unfortunate as it suggests we are behind schedule, which we are not. Rather we have planned a sensible overlap between the old and the new service to ensure no gaps for customers.</p>
<p> I note your concerns about potential fly-tipping and/or burning of rubbish. This has not been the case where similar services have been introduced elsewhere and we don’t expect Haringey to be any…</p>
<p>I got a similar response to Michael, plus the following:</p>
<p>"The phrase backlog is unintentional and unfortunate as it suggests we are behind schedule, which we are not. Rather we have planned a sensible overlap between the old and the new service to ensure no gaps for customers.</p>
<p> I note your concerns about potential fly-tipping and/or burning of rubbish. This has not been the case where similar services have been introduced elsewhere and we don’t expect Haringey to be any different. Nonetheless we will monitor the impact of the changes closely."</p>
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<p>I just tried to pay online for a bin but the online system is only set up for the larger bins and not the small ones or the bags (how handy!). The link is here: <a href="https://wasteservicesportal.veolia.co.uk/HaringeyGardenWaste/" target="_blank">https://wasteservicesportal.veolia.co.uk/HaringeyGardenWaste/</a></p> I'm tempted by the bag offer…tag:harringayonline.com,2017-10-27:844301:Comment:10293842017-10-27T08:02:00.261ZMshttps://harringayonline.com/profile/MS
<p>I'm tempted by the bag offer but Veolia don't give the capacity of the bags or their size or strength so it is a bit of a shot in the dark. If the bags are flimsy (as was a suggestion below as they are biodegradable) then I may end up double-bagging and prunings may still poke through. It would be really helpful if a HoL guinea pig buys some sacks and shows us all what they look like! </p>
<p>I'm tempted by the bag offer but Veolia don't give the capacity of the bags or their size or strength so it is a bit of a shot in the dark. If the bags are flimsy (as was a suggestion below as they are biodegradable) then I may end up double-bagging and prunings may still poke through. It would be really helpful if a HoL guinea pig buys some sacks and shows us all what they look like! </p> Got a very prompt response fr…tag:harringayonline.com,2017-10-23:844301:Comment:10280702017-10-23T09:58:57.082ZMichael Andersonhttps://harringayonline.com/profile/17bathgate
Got a very prompt response from a Mr Kershaw at Haringey<br />
<br />
“Dear Mr Anderson<br />
<br />
Thank you for your email. The old green garden waste collection stops on 23 October and the new chargeable service begins. However we want to avoid any gap between residents signing up for the new service and delivery of new bins or sacks. To ensure a smooth change from the old service to the new service I have instructed Veolia to continue collecting hessian sacks during this transition period.<br />
<br />
I am sorry if this has…
Got a very prompt response from a Mr Kershaw at Haringey<br />
<br />
“Dear Mr Anderson<br />
<br />
Thank you for your email. The old green garden waste collection stops on 23 October and the new chargeable service begins. However we want to avoid any gap between residents signing up for the new service and delivery of new bins or sacks. To ensure a smooth change from the old service to the new service I have instructed Veolia to continue collecting hessian sacks during this transition period.<br />
<br />
I am sorry if this has caused any confusion. I have spoken with the Veolia contact centre and clarified the messaging around this.” This is England! You don't ne…tag:harringayonline.com,2017-10-23:844301:Comment:10280692017-10-23T09:46:44.185ZJohn McMullanhttps://harringayonline.com/profile/bogan72
<p>This is England! You don't need a plan if you can have a queue instead.</p>
<p>You middle class people with your gardens and blimmin Green Agendas, I don't know. Car ownership has been dropping here for years and with it the extra income from the CPZ. They're too scared to put the council tax up because the Tories always bring up Haringey in Parliament if they get a chance and the budgeting is done in such a way as to ensure that we still have money for re-branding and Haringey Pravda (which…</p>
<p>This is England! You don't need a plan if you can have a queue instead.</p>
<p>You middle class people with your gardens and blimmin Green Agendas, I don't know. Car ownership has been dropping here for years and with it the extra income from the CPZ. They're too scared to put the council tax up because the Tories always bring up Haringey in Parliament if they get a chance and the budgeting is done in such a way as to ensure that we still have money for re-branding and Haringey Pravda (which has outlived other local rags). It's not the council's fault, they're doing the <a href="https://www.minutes.haringey.gov.uk/mgConvert2PDF.aspx?ID=786&T=6" target="_blank">best they can</a> under difficult circumstances.</p> Ditto. Bleeding shambles. As…tag:harringayonline.com,2017-10-22:844301:Comment:10278642017-10-22T17:20:43.566ZAlison Phttps://harringayonline.com/profile/Alison
<p>Ditto. Bleeding shambles. As well as being wrong - we need to do more to encourage green behaviour not put a whole load of new barriers in the way. </p>
<p>Ditto. Bleeding shambles. As well as being wrong - we need to do more to encourage green behaviour not put a whole load of new barriers in the way. </p> I was in contact with Haringe…tag:harringayonline.com,2017-10-22:844301:Comment:10278612017-10-22T17:09:48.417ZAlison Phttps://harringayonline.com/profile/Alison
<p>I was in contact with Haringey today because they'd said they'd get back to me about ordering a bin (and hadn't done so). The reply said that they were contacting people in the order they'd 'signed up' and gave a number if I wanted to speed things up <span>(the same number that is mentioned in various other posts here). </span></p>
<p>Can see the notion of project management remains a bit alien within Haringey.. Surely all of these issues are pretty predictable if you sit down and plan how…</p>
<p>I was in contact with Haringey today because they'd said they'd get back to me about ordering a bin (and hadn't done so). The reply said that they were contacting people in the order they'd 'signed up' and gave a number if I wanted to speed things up <span>(the same number that is mentioned in various other posts here). </span></p>
<p>Can see the notion of project management remains a bit alien within Haringey.. Surely all of these issues are pretty predictable if you sit down and plan how you are going to introduce a new service? </p> Well, that's good news that w…tag:harringayonline.com,2017-10-22:844301:Comment:10276262017-10-22T12:33:51.396ZRachel Whttps://harringayonline.com/profile/RachelWickenden
<p>Well, that's good news that we get another free month. I had the tag on my bag last week (prematurely) and again this week, but if I can get another month out of them then I might manage to get rid of all the fallen leaves.</p>
<p>Well, that's good news that we get another free month. I had the tag on my bag last week (prematurely) and again this week, but if I can get another month out of them then I might manage to get rid of all the fallen leaves.</p> Done. Cllr Ahmet's email addr…tag:harringayonline.com,2017-10-21:844301:Comment:10274012017-10-21T11:10:34.830ZMichael Andersonhttps://harringayonline.com/profile/17bathgate
Done. Cllr Ahmet's email address below<br />
peray.ahmet@haringey.gov.uk
Done. Cllr Ahmet's email address below<br />
peray.ahmet@haringey.gov.uk I contacted them a couple of…tag:harringayonline.com,2017-10-21:844301:Comment:10274762017-10-21T10:35:50.417ZAlysonhttps://harringayonline.com/profile/AlysonBradley
<p>I contacted them a couple of weeks ago, then yesterday I rang as I hadn't received any bags, nor had a phone call asking me to pay. It seems that they have only just got the payment system up and running, so are working through a backlog of people who have registered and need to be contacted. Thus they have had to extend the white bag collections till 30 Nov. The person I spoke to was frustrated by the situation but polite.</p>
<p>Obvs they should not be dishing out red tags with that…</p>
<p>I contacted them a couple of weeks ago, then yesterday I rang as I hadn't received any bags, nor had a phone call asking me to pay. It seems that they have only just got the payment system up and running, so are working through a backlog of people who have registered and need to be contacted. Thus they have had to extend the white bag collections till 30 Nov. The person I spoke to was frustrated by the situation but polite.</p>
<p>Obvs they should not be dishing out red tags with that message!!</p>
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<p>ps There's a long rambling message on the phone before you can press buttons, but the numbers you need are 3, then 4</p> The cabinet member in charge…tag:harringayonline.com,2017-10-21:844301:Comment:10272342017-10-21T08:15:08.084ZLizhttps://harringayonline.com/profile/Liz
The cabinet member in charge of this is Peray Ahmet. I think all queries/complaints need to be sent in her direction as it looks like Veolia are failing to meet targets set for them by Haringey (not for the first time). Also local councillors should now be informed. Unless complaints are made to the council rather than directly to Veolia, it's likely nothing will be done swiftly to sort out this debacle
The cabinet member in charge of this is Peray Ahmet. I think all queries/complaints need to be sent in her direction as it looks like Veolia are failing to meet targets set for them by Haringey (not for the first time). Also local councillors should now be informed. Unless complaints are made to the council rather than directly to Veolia, it's likely nothing will be done swiftly to sort out this debacle