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Harringay, Haringey - So Good they Spelt it Twice!

Virgin Media outage

Just had another twenty-four hours without Virgin broadband or TV - after being put on hold to the customer services for twenty minutes, they booked an appointment for a technician to visit on Thursday. Then today I got an automated mobile call saying that they had identified a local fault, the technician had been cancelled and if I wanted more information I could look online!! (Slightly difficult with no internet service.) It is all up and running again now, apparently OK. Very frustrating - it's our second outage in a month, the last one lasted several days, although the TV worked that time.

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Permalink Reply by Marek on July 23, 2013 at 16:32

have the same but just with broadband

Permalink Reply by Protheroe O'Shea on July 23, 2013 at 18:14

broadband is awful down here in lothair. has been for months now.

Permalink Reply by David Thomas on July 24, 2013 at 0:34

Hi Maddy,

Yes, similar story - 2 whole days withouy broadband or tv - saw the engineer working at the bottom of my road [Umfreville] for the second time. There is an automatic number to ring to check for local problem, it's 0800 561 0061.

Also push for a refund of part payment on your bill!

Permalink Reply by Tim on July 24, 2013 at 17:42

My Virgin broadband has certainly been weak for a while now.

Permalink Reply by JJ B on July 29, 2013 at 16:16

Wow you guys on the Ladder seem to have loads of problems with Virgin that we don't here in Tottenham proper!

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