My usual computer chap was away when I had a laptop crash last week. Marek arrived within hours, saved several days' work (which I stupidly hadn't backed up properly), and returned my laptop within 24 hours with a new hard drive. He spent at least an hour helping me to restore all my settings and was very patient and clear.
I thought his charges more than reasonable - he's definitely a safe pair of hands and worth recommending. His website is here http://www.itboxcs.co.uk/ and his no. 0790 460 7745.
Ive been using Marek for about 3 to 4 years and his is everything you have said. Lives at end of my road as well!!