Haringey Transformed ?

It might be time to start our own peasants revolution to transform Haringey.  

We have seen  succession of highly paid strategy and transformation executives have been engaged in Haringey with little evident sign of any improvement.       Haringey is still incredibly incapable in far too many areas which it is often unwilling to resolve. What may lie at the core of this is self-serving bureaucratic behaviour which can ultimately result in another Baby P situation. The most likely reason is a silo mentality. (The links below explain what silo mentality is and how to change it.)

http://www.perceptiondynamics.info/silo-mentality/how-to-remove-sil...

https://www.forbes.com/sites/brentgleeson/2013/10/02/the-silo-menta...

When it comes to a serious or safety related complaint in Haringey, should there be processes where if an officer fails to provide a satisfactory response to a complaint, their Director should be in hot water with Councillors for allowing it?   (and perhaps after too many poor responses to complaints, the director departs if other motivational methods have not worked)  This may seem harsh but when I worked at a well known Quaker organisation, some senior managers used to say if one black sheep was removed, all the other black and grey sheep would turn into chameleons and become white..... 

The way complaints are currently handled in Haringey is that senior officers push the complaint as far down the organisation as possible. The replies are not properly managed so they often fail to address the complaint by obscuring it with baffology and not addressing it. Even if a complaint is escalated to the Chief Executive's Office, the response is unlikely to improve much if at all.   The complaints process is like this:- 

I think Councillors should insist Haringey amends its online complaint feedback, so that it is possible to monitor the Haringey's complaint handling more effectively.