Harringay online

Harringay, Haringey - So Good they Spelt it Twice!

More parcel delivery woes

I waited in all day for a parcel which Royal Mail had texted would be delivered today. Around 5 I got another text saying they had tried to deliver it but I was out, and to refer to the card they had put through the door. There was no such card and there had been no attempted delivery - I assume they just drove past, couldn't find a parking space and sent me the text, knowing that I could use the tracking number to claim it. So now I have to waste tomorrow morning going to collect the parcel or my son will not get his Christmas present.

A similar non-delivery, with a card posted through the door when I was at home, happened two weeks ago and when I posted it here, many other people had experienced the same. It's an absolute joke of a service and I am livid about it - I complained to Royal Mail but heard nothing back.

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Permalink Reply by Gordon T on December 22, 2016 at 23:32

Just to add salt to the wound, there are bridge works at Upper Holloway so the A1 is closed southbound, diversion along Junction Rd west then Tufnell Park Rd east back to the A1 at the Nags Head. The five-way traffic lights at Junction Rd/Tufnell Park Rd are rephased in favour of the diversion.

If you try to go the other way round, by getting to the Nags Head and then driving west along TP Rd you can wait 15 mins to get through the lights to turn onto Junction Rd for Station Rd - well that was my experience today.

Permalink Reply by Gordon T on December 23, 2016 at 8:40

And after today, the A1 is closed both ways until Mon 16 Jan. Lovely, especially with no Overground to Upper Holloway either!

Permalink Reply by Abi on December 23, 2016 at 0:55
Why do you not have items delivered via click and collect? There are plenty of local stores that you can use for this when shopping with almost all major retailers. I simply don't understand why people would choose to have things delivered to home when this happens so often.
Permalink Reply by Maddy on December 23, 2016 at 8:44

That wasn't an option this time but it's certainly worth considering.

I initially drove to Curry's in Tottenham to buy it, as it was listed as in stock but they didn't have it. So then I ordered online from them with 'free overnight delivery', which also didn't happen - it took several days to be shipped. So this is the endgame of rather an annoying saga.

Other courier companies at least make an effort to deliver - I've been taking in parcels all week for neighbours. But Royal Mail have given up any pretence of trying which just seems pure arrogance...

Permalink Reply by michaela rourke on December 23, 2016 at 8:55

Some of us don't have cars and can't carry heavy packages

Permalink Reply by Abi on December 23, 2016 at 10:35
I don't drive myself but the vast majority of parcels I have delivered are light ones and I get them sent to my local newsagent.
Permalink Reply by michaela rourke on December 23, 2016 at 10:53

Fair enough, but as I tried to explain (as you said you simply didn't understand), not everyone can manage to carry their packages. 

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