Harringay online

Harringay, Haringey - So Good they Spelt it Twice!

The following story was adapted from the Daily Mirror. Take it as you find it.

Police have warned bank customers against using Santander cash machines as security has been 'compromised' in a number of incidents.

Initially the problem popped up in the North and both Lancashire Police and Cheshire Police have  put out warnings that a number of ATMs have been targeted with 'a variety of suspicious devices'.

Last week, officers in Muswell Hill also warned customers not to use the machines as they investigates a potential scam involving fake number keys.

The Police said, "Santander ATMs have been targeted with a variety of suspicious devices. At present, the advice is to not use them".

Tags for Forum Posts: bank machines, santander cash machines

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The Santander cash machines on Crouch End Broadway seem to be a consistent target, as evidenced by the number of bespoke police messages by them. About a year ago at 7.45am the slot seemed to be a bit clunky in use and I could not get any cash and my debit card was retained by said machine, or at least that's what the misspelt message on the screen said. I went into the branch more or less when it opened. They opened up the machine, there was a card retained but it wasn't mine. They gave me a number to call. I felt that I wasn't being believed so I called the police as well as Santander. It turned out that someone, I never found out who, had somehow obtained my card and PIN within minutes of my use and gone on a spree on Crouch End Broadway.

I got my money back and, to be fair to Santander, some compensation for the way I was treated, but one should indeed be vigilant and aware.

Incidentally a few weeks later the Co-op machine attached to the garage on Tottenham Lane retained my debit card having paid me my withdrawal. The event sent me into a "why me" tizzy, which was exacerbated by the Co-op staff explaining that the machine is nothing to do with them: I needed to call the owners and my bank. This time a simple systems fault was blamed, no harm done aside from the inconvenience.

The ATM on Green Lanes withheld my perfectly fine debit card for no apparent reason. Santander customer service was most unhelpful and only said might be a faulty ATM then. Given how often it seems to be out of order there certainly seems to be an issue....

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