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Harringay, Haringey - So Good they Spelt it Twice!

Veolia Refuse collection by request only?

Hello, For nearly two months now Veolia have consistently missed refuse collections. I believe they have only collected 3 times since the start of March, each time was only because I reported it. Do they only collect refuse by request now?
They have made empty promises to monitor the situation but nothing changes. Recycling and food waste collections are haphazard at best, but they mostly seem to eventually be collected. Has anyone else had trouble with collections recently?
Thanks.

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Replies to This Discussion

Permalink Reply by Hugh on May 17, 2017 at 9:49

They should be collecting. No need to request. Perhaps start by calling them on 020 8885 7700. If you get no joy, then rope in one of our councillors. 

Permalink Reply by KTwok on May 17, 2017 at 9:55
Thanks, I'll try calling. They promised to collect yesterday and didn't. I've again sent a follow up email but maybe they respond better to phone calls.
Permalink Reply by Hugh on May 17, 2017 at 10:42

Get a Harringay Ward councillor on the case. 

Permalink Reply by Zena Brabazon on May 18, 2017 at 9:42

Hi KTwok

I am one of the Harringay ward councillors and am happy to take this up. What you describe sounds absurd.

Please email me with all the details including your address and the email correspondence you have with Veolia and the Council. The names of any officers you have contacted would also be helpful.

My contact details are: zena.brabazon@haringey.gov.uk

Tel: 07812677710

Thanks

Zena

Zena Brabazon

Cllr, Harringay Ward

Permalink Reply by KTwok on May 18, 2017 at 9:49
That would be great. Thanks Zena. I'm away this weekend but I will get all dates and job numbers for the missed collections sent to you as soon as possible. I really appreciate your help.
Permalink Reply by Hugh on May 18, 2017 at 11:12

Well done! Thank you.

Permalink Reply by Michael Anderson on May 17, 2017 at 10:02
I do wonder if we have a new gang doing by the area. Until a few months ago the guys were careful about putting the bins back but now they leave them all over the place
Permalink Reply by Zena Brabazon on May 18, 2017 at 9:45

Hi Michael

I can find that out! There are new enforcement arrangements with a new team following a 'restructure'.

I should be getting the details through imminently which I will share. Remind me if I forget. 

zena.brabazon@haringey.gov.uk

All the best

Zena

Zena Brabazon

Cllr, Harringay Ward

Permalink Reply by Michael Anderson on May 18, 2017 at 9:54
Cheers Zena
1vut8bf3om5m9Permalink Reply by 1vut8bf3om5m9 on May 18, 2017 at 11:37

Whilst I empathise with the situation of the OP, I find it curious that a councilor readily jumped in to assist; whereas neither her nor any of the others for Harringay to my knowledge (and I would stand happily corrected if I am mistaken) were anywhere to be found during the lengthy and deeply discussed multiple discussions on this site concerning the Green Lanes Transport matter--which is the issue that by far matters most to all residents.

Permalink Reply by John D on May 18, 2017 at 11:50

" all residents " ? I personally don't care much about the transport study, being somewhat cynical about the likely outcome, but I care deeply about rubbish collections.

I imagine the councillors were careful to hold back on commenting on the Study precisely because of their position, in that their views might be seen to carry more weight than those of " ordinary " residents. Given that the opinions expressed are pretty much 50/50 for and against Option 4, the councillors would be subject to personal attacks from one or other side. I think they have been wise to refrain.

1vut8bf3om5m9Permalink Reply by 1vut8bf3om5m9 on May 18, 2017 at 12:28

The 50 or so posts you proffered on the subject among the various threads would suggest you do care about the transport study.

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